Now Serving – Fall equals Football, the Perfect Employee, and Potato Salad

Friday, September 14th, 2012
September 2012 A monthly newsletter showcasing the taste of cookware ISSUE 45
Now Serving

I can’t believe that it is already September! I am sure by now you are settling back into your fall routines: the kiddos are in school, you’ve packed the bathing suits and sunscreen away to collect dust until next summer, you’re getting ready for all of your favorite television shows to start back up, and most importantly football season has finally arrived!

Football Image

I’m not sure what state you are in, but down here in Texas, we live for football – high school, college or professional. We love it all! Drop by our Facebook page and tell us about your favorite team. Since I was born and raised in Houston, Texas, I’m naturally a Houston Texans fan! (It used to be the Houston Oilers back in the day, until they were shipped off to Tennessee… but we won’t go there.)

I’m not sure if you’ve heard, but we do random giveaways on our Facebook page, so be sure to “like” us, so that you don’t miss out! Just in case you miss that, another way to save, is to submit a product review on Shortorder.com. We’re giving away a $50 ShortOrder.com Gift Card to one reviewer per month. Join me in congratulating this month’s winner: Warren Peck!

ShortOrder.com offers a great clearance section, full of scratch and dent and discontinued inventory! These products have only minor physical imperfections and are protected by the full manufacturer warranty. Clearance inventory changes often so check our clearance section for the best deals.

In this month’s issue: The Formula for a Perfect Employee, a recipe for an easy potato salad that you can take to any party and our Featured Items: a True deep-well bottle cooler, a Gen2 char-rock broiler, and a Beverage-Air ice cream freezer.

Remember, this newsletter is for you and if there is anything you’d like to know more about – give us a shout! We’d love to hear from you.


Enjoy!

Meghan Jarrell

 

The Formula to find the Perfect Employee

It is as easy as E.M.P.L.O.Y.E.E.

We all know that a business can be made or broken by its employees, especially when it comes to the service industry. It can become a costly endeavor to spend time interviewing, and training employees, so you want to make sure they are the right fit, the first time around. The process starts with the interview, as the employer you need to be prepared. Have a set of characteristics and experiences that you are looking for in the candidates. It is sometimes hard to determine if a candidate is going to be a good match from a short interview. Ryan Eby has come up with a quick acronym on “The Back Burner” blog to help. It is E.M.P.L.O.Y.E.E. Let’s break it down.

Engaged – You want an employee that is engaged and in-turn, engages your customers. Check for this during the interview by their answers, did they capture your attention with their responses? Were you left wanting more?

Mature – An excellent customer service employee is going to be mature. This is an easy trait to look for during the interview. You should be able to tell by the way they carry themselves.

Positive – A positive employee is a “must” when it comes to the service industry. Negative personalities will quickly bring down the team. After calling past employers, you will know if they are a positive or negative person.

Leader – An employee that is constantly being reminded what to do, can slow down your business. You want a leader who takes initiative. This can be best discovered by comparing their extracurricular and volunteer activities.

Organized – Any company, especially a fast-paced service industry one, will benefit from an organized employee. Their appearance during the interview and their resume can be a good indicator of this trait.

Yes Sir.” – This is an important quality trait when dealing with customer service. It is best to have respectful workers when dealing with high-stress situations and potentially angry customers. This is a hard trait to determine during the interview. Checking with their past employers would probably be the best way.

Efficient – Service industry jobs are demanding and fast-paced, you want a quick, efficient candidate. This quality will also be best discovered from calling their past references.

Energetic – Lastly you want an employee that is energetic and can keep up with the work load of your business. You should be able to tell throughout the interview if they are energetic and from looking at the other activities on their resume.

These are obviously not all of the traits that you should look for in an employee, nor should you rule a candidate out if they don’t have all of these qualities, but it should act as a helpful tool for t he next time that you are ready to start hiring again.

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Featured Recipe

Classic Potato Salad

This easy recipe from food.com is a great side for any football party

Yield: 8 Servings

Ingredients:

  • 8 med potatoes, cooked & diced
  • 1 1/2 cups mayonnaise
  • 2 Tbsp cider vinegar
  • 2 Tbsp sugar
  • 1 Tbsp Yellow Mustard
  • 2 Tsp Salt
  • 1 Tsp Garlic Powder
  • 1/2 Tsp Pepper
  • 2 Celery Stalks, sliced
  • 1 Cup Onion, minced
  • 5 Hard-Boiled Eggs
  • Paprika

Directions:

  1. Mix mayo, cider vinegar, sugar, mustard, salt, garlic powder, & pepper
  2. Add potatoes to mixture
  3. Then mix in celery, onions and eggs
  4. Sprinkle Paprika on top
potato salad

 

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