Scotsman Ice Machines Win 2013 Energy Star Partner of the Year

Friday, March 29th, 2013

This month at ShortOrder, we’ve discovered yet another reason to praise Scotsman ice machines. In March, the Environmental Protection Agency (EPA) named Scotsman ice machines’ systems the 2013 Energy Star Partner of the Year. Scotsman’s accomplishments were recognized on Tuesday at an awards ceremony held in Washington D.C.

What is the Energy Star Label?

The Energy Star label was created to encourage and promote the reduction of greenhouse gas emissions and pollutants, as well as to assist consumers in finding energy-efficient products. It is backed by the EPA, and can be found displayed on products like computers, TVs, kitchen appliances, air conditioners, water heaters, light bulbs, and, of course, Scotsman ice machines.

An Energy Star certified product earns its label by providing significant energy savings, increasing the product’s energy efficiency, and performing as well as or better than a higher energy consuming product of its kind, along with several other requirements. These factors are carefully measured and tested in order to be verified, at which point the product receives the Energy Star label.

Scotsman: 2013 Energy Star Partner of the Year

Scotsman was selected from among almost 200,000 organizations to be the recipient of the 2013 Energy Star Partner of the Year. The winner of this award is credited for a dedication to the successful promotion and distribution of its Energy Star products, thereby saving consumers money and reducing levels of greenhouse gas emissions.

ShortOrder and Scotsman Ice Machines

ShortOrder carries a variety of Energy Star certified Scotsman ice machines. From the Scotsman Ice Machine CU1526SA-1A, producing up to 150 pounds of ice in 24 hours, to the Scotsman Ice Machine C1448MA-32B, which produces up to 1,553 pounds in 24 hours, ShortOrder is dedicated to bringing you Scotsman ice machines that can save your business time, money, and energy. For more Scotsman ice machines and other Energy Star certified commercial kitchen products from major brands like True, Panasonic, Delfield, Hobart, and more, visit and view all of our restaurant equipment.

Now Serving – March – Creating Relationships with Customers & a Sweet Irish Bread

Friday, March 22nd, 2013

March 2013
A monthly newsletter showcasing the taste of cookware
Now Serving

Well, it seems as though Spring has already hit Texas, since we pretty much skipped winter this year. The wildflowers and trees are blooming, and our days just got longer thanks to Daylight Savings Time, which I love. That means there is more sunshine for after-school activities, dog-walking, and grilling-out after work. I’m not sure what part of the country you are in, and if your city participates, but things are rapidly turning green around here for St. Patrick’s Day this weekend. Will you be celebrating?

I’m not sure if you noticed our new, awesome, user-friendly site that we launched in February. now has easy to read, quick-view-tiles, a simplified product print page, and so much more. You should swing by and check it out, if you haven’t already. We would love to hear your feedback on our new site. Feel free to stop by our Facebook page to let us know what you like or dislike about our updated look.

Reminder: if you are looking for a deal, always stop by our clearance section first. There you will find scratched and dented, and discontinued products that are all covered by the full manufacturer warranty. Another way to save money with is by submitting a product review for any of our products. We give away $50 to a random reviewer. This month we are excited to announce that Wendy Smith will be receiving a $50 gift card from

In this month’s issue: Creating Relationships with Customers, a tasty Sweet Irish Bread recipe in honor of St. Patrick’s Day, and our Featured Products: a Gen2 raised griddle, a Beverage-Air kegerator, and an Eagle mobile pan rack.

Don’t forget! This newsletter is for you. If there is anything you’d like to know more about – give us a shout! We would always love to hear from you!

Have a great day!

Meghan Jarrell


Creating Relationships With Customers

The Importance of Your Front-Line Staff

One of, if not the most, essential parts of your business, is your front-line employees and how they interact with your customers. It is important that they are given the skills and tools they need, to leave a great impression. In a recent article by Andrew Call, Trust & Service: Building Customer Relationships One Guest At A Time, he explains that your front-line serving staff needs to be your most well-trained employees. Customers today expect more out of their dining experience. There are a few simple concepts for your front-line staff to follow that will create a better experience for your customers.

First, your front-line staff needs to evaluate each customer individually. It is easy to fall into a routine or pattern. Each customer has different needs. They might need to be left alone to chat with each other, or maybe they are having a party and need drinks often, or maybe they are a “regular” just coming in for coffee. Each situation would need to be handled differently.

Secondly, they need to be aware of first-time customers versus regular customers. Train your front-line staff to recognize regularity. The daily customers do not need to hear the specials again, as they are familiar with the menu. The new customers might need suggestions when making decisions about what to order.

customer service pic

Your servers must also be trained to understand priorities. They need to be engaged and assess whether the customer(s) are in a hurry, or are looking to make an evening out of their dining experience. The servers that understand the different reasons why the customers are there and cater to those reasons are the ones that provide the best service.

Lastly, it is essential that the front-line staff goes with the flow. They must pace themselves depending upon the customer. You don’t want to keep them waiting on their check, but you don’t want to make them feel rushed. Something as small as interrupting the customer while they are ordering, could ruin the interaction.

Making these minor adjustments can largely contribute to customer satisfaction and in-turn build business. Creating a relationship and building trust with the customers in the short amount of time that is provided requires effort, but customers who feel comfortable tend to order more, and leave bigger tips.

Featured Products
gen2 range
tray and pan rack
Gen2 Range with Griddle
6 burner, raised 24″ griddle
$2,285 delivered
Beverage-Air Kegerator
one keg capacity, portable
$212.00 delivered
Eagle Pan Rack
holds (20) 18″ x 26″ trays
Click for more info! Click for more info! Click for more info!

Featured Recipe

Sweet Irish Bread

Celebrate St. Patrick’s Day with this recipe from

Yield: 1 – 9 x 5 in. loaf

bread pic


  • 1/4 Cup butter
  • I Cup white sugar
  • 2 Eggs, beaten
  • 2 Cups all-purpose flour
  • 1/2 Teaspoon baking soda
  • 1 Teaspoon cream of tartar
  • 1 Pinch salt
  • 1 Cup sour cream
  • 1 Cup raisins
  1. Preheat oven 350 degrees. Lightly grease a 9 x 5 in. loaf pan
  2. In medium bowl cream together the butter and sugar until smooth, beat in the eggs one at a time, then stir in sour cream
  3. Sift the flour, baking soda, cream of tartar, and salt together
  4. Combine the sour cream mixture with the sifted ingredients until just blended
  5. Fold in raisins and transfer to pan
  6. Bake for 50 to 60 minutes or until a small knife inserted comes out clean
Short Order

Different Ices: Manitowoc Ice Machines Mix It Up!

Thursday, March 21st, 2013

Think all ice is the same? Think again. You would be unwise to put nuggets in a cocktail or cubes in a frozen display. ShortOrder carries Manitowoc ice machines for four basic different types of ice: dice sized cubes, half dice sized cubes, flake ice, and nugget ice. The fact is, different types of ice have very different uses. How should you use each type of ice? Let ShortOrder enlighten you with a tour of Manitowoc ice machines and their many uses.

Dice Sized Cubes

Cubed ice is largely an all-purpose ice. It is used most for single servings of drinks like carbonated beverages, juices, and water. It is also a main component in cocktails and mocktails, both shaken and stirred. These hard, clear ice cubes are best for uses that need slow melting and quick production.

Half Dice Sized Cubes

These little cubes melt more quickly than their full-size counterparts, but are just as effective and refreshing in drinks of all kinds.

Flake Ice

Flake ice has many uses, some of which actually go beyond the restaurant world. In the cases of culinary use, they are often best for retail ice displays, as of cold beverages, and in blended beverages like smoothies, blended cocktails, and the perennially-popular slushie. Flake ice is actually a slow-melting ice. Outside of kitchens and bars, it can be used in medical settings as well.

Nugget Ice

Nugget ice is, in a word, crunchable. It is a soft, crushed ice that is easy to chew but whose pieces hard enough to serve without needing to hand-scoop the ice. Nugget ice, like flake ice, can also be put to therapeutic use.

About Manitowoc Ice Machines

Regardless of the type of ice they make, all Manitowoc ice machines are made with strong, quality materials, so they stand up to day-to-day use and abuse in a hectic kitchen. That’s right; Manitowoc ice machines are made to weather the culinary storm. The best ice machines are also efficient. Fortunately, efficiency is one of the things that Manitowoc ice machines do best. Different models support different rates of ice production per 24 hours, depending on your need. Browse ShortOrder’s selection of Manitowoc ice machines today and decide what types of ice your business needs, or call us if you have questions at (800) 211-0282.

Ice Machines Make Favorite Drinks of Famous Authors

Thursday, March 14th, 2013

This week, join ShortOrder and fill up your ice machines to learn about the favorite cocktails of famous American authors. Many writers had a cocktail they were most famous for enjoying; among them were Tennessee Williams, William Faulkner, Edna St. Vincent Millay, John Steinbeck, and the three gentlemen below. We ask you drink responsibly, and try out these recipes in your restaurant with your own ice machines.

Gin Rickey – F. Scott Fitzgerald

F. Scott Fitzgerald, one of the most famous writers and expatriates of the Roaring Twenties, is responsible for the novels The Great Gatsby, This Side of Paradise, and a number of short stories. Gin was a popular spirit in the 1920s, and so Fitzgerald’s favorite drink, the Gin Rickey, is an entirely appropriate choice. A Rickey may also, however, be made with rum or scotch. It consists of gin, lime juice, and club soda, garnished with a lime wheel, and served over an ice machine’s cubed ice.

Mojito – Ernest Hemingway

Ernest Hemingway, author of such American classics as The Sun Also Rises, The Old Man and the Sea, and For Whom the Bell Tolls, thoroughly enjoyed the mojito. The drink was invented at a Cuban bar in Havana called La Bodeguita del Medio, which Hemingway frequented while he lived there in the 1940s and 1950s. The mojito is actually derived from the Rickey, and consists of fresh mint, lime juice, sugar or simple syrup, white rum, and a wedge of lime. The rim of the glass may be sugared, and the drink is served “on the rocks” with cubed ice (as from ice machines).

Margarita – Jack Kerouac

Jack Kerouac was a poet and a novelist of the Beat Generation, most famous for his novel On the Road, and allegedly adopted the margarita as a favorite drink during one of his trips to Mexico. Margaritas take many forms, but the classic margarita is usually made with tequila, lime juice, and a sweetener such as triple sec. Frozen margaritas are popular versions, and are made with pureed ice. Machines specifically for frozen margaritas are very popular, but smaller servings are made in blenders. To add a twist to a margarita, a number of flavors can be added, such as fruit juice (for a strawberry margarita, for example), flavored syrups, or other spirits, such as schnapps or Grand Marnier. Salt or sugar the rim, or leave it plain.

More about Ice Machines

Stay tuned for more about ice machines and their uses from ShortOrder! Meanwhile, read about the difference between shaken and stirred cocktails, our favorite Manitowoc ice machines, and more here on the ShortOrder blog.

Shaken, Not Stirred: Ice Machines for Mocktails

Thursday, March 7th, 2013

Ice machines, while useful for every restaurant, can be particularly useful for a restaurant with special drinks on its menu. Ice machines allow a restaurant to have fresh ice available in large quantities at any time. But how to prepare your drinks using an ice machine’s ice? James Bond, the famous fictional British Secret Service agent, is known for preferring his martinis prepared “shaken, not stirred”. What is the difference between shaken and stirred? There has been much debate among cocktail connoisseurs about whether shaking or stirring is the better method, and in what case each ought to be utilized.

Shaken Drinks

A drink that is “shaken” is made using an ice machine’s fresh ice cubes in a cocktail shaker. About 5 or 6 ice cubes should be used per individual drink. Shaking a drink for about 10-15 seconds (longer is acceptable, depending on the beverage’s components) quickly chills it while aerating the drink. It is obviously works faster than stirring a drink, but can also dilute it.

Stirred Drinks

A drink that is “stirred” is made just the way it sounds—it is mixed with an ice machine’s ice in a glass. A stirred drink takes longer to chill, and in fact could take several minutes to achieve the temperature that shaking does in seconds. However, stirring allows a drink to remain less diluted, keeping its texture and appearance fairly unaltered.


Are you looking for a new drink to add to your menu? Consider the mocktail. A “mocktail” is a drink made by mixing two or more non-alcoholic beverages. Types of mocktails may include versions of an actual cocktail modified to eliminate the alcoholic components (called a “virgin” drink), or a drink unto itself, with no alcoholic counterpart. The mocktail is a friend to all, as it pleases all ages and can be drunk at any time of day. Ice from ice machines will help you add the finishing touches to delicious mocktails. We recommend that you try Manitowoc ice machines or Scotsman ice machines for brands that will deliver high-quality results. Below are two clever mocktails that will guarantee you get plenty of use out of your ice machines.

Fruit Punch – Shaken

This drink bears no resemblance to your average packet of cherry Kool-Aid. A Fruit Punch is made with orange juice, mango juice, pineapple juice, grenadine syrup, and fresh cream. All ingredients should be added to a cocktail shaker (already equipped with an ice machine’s ice to chill the drink), and shaken well. It is then strained into a highball glass, and served most often with a slice of pineapple and a cherry as garnishes.

Virgin Mary – Stirred

A Virgin Mary is, of course, a non-alcoholic version of a Bloody Mary. This drink is often served as a breakfast or brunch menu item, and is a great way to mix up your beverage choices at the beginning of the day. Use a mixing glass with ice from your ice machines to stir the ingredients together, then pour into a roly poly glass and garnish with a stick of celery, mint leaves, or a lemon wedge.

SoundOff – Bar Back Storage Cabinets

Tuesday, March 5th, 2013

Back Bar Storage Cabinets
February 2013
Looking ahead to the rapidly approaching month of March, I immediately think of… well, my dad’s birthday first, but a few days after that is St. Patrick’s Day. If you are in the restaurant industry, this holiday most likely has an effect on your alcohol sales for the month. Therefore, this month we are

back bar storage

highlighting the different types of back bar storage cabinets. We carry a wide variety of manufacturers and styles to meet all of your needs. Before purchasing your next back bar storage cabinet, you need to make note of how much space you have to work with, what your main usage will be, and what type of exterior you prefer.

Always measure the space that you have allotted for your back bar storage cabinet, as the sizes can vary by as little as 1/4 of an inch, from manufacturer to manufacturer. That 1/4 of an inch can make all the difference in the world when trying to fit something under a counter. You can choose between black and stainless exteriors, with solid or glass doors. You need to decide if you will be using your back bar storage for bottles and smaller items, or kegs. That will make it easier when it comes time to choose a size. They range from holding (2) 1/2 barrel kegs up to (5) 1/2 barrel kegs, or you can use the epoxy coated shelves that are provided to hold smaller items.

You can shop for Back Bar Storage Cabinets at here.

Featured: Back Bar Storage Cabinets
Features & Specifications


5 Star

– 115/60/1

– 5 amps
– 1/4 hp
– 2 Glass doors
– 4 Epoxy coated shelves
– Fluorescent Lighting
– Warranty: 3 yr P/L & 5 yr Comp.


Turbo Air

4 Star

– 115/60/1

– 7 amps
– 1/4 hp
– 2 Solid doors
– (4) 4″ Swivel casters
– Fluorescent lighting
Warranty: 1 yr P/L & 5 yr Comp.


3 Star

– 120/60/1

– 6.5 amps
– 1/4 hp
– 3 Solid doors
– 6 Coated shelves
– All stainless-steel interior
– Warranty: 1 yr P/L & 5 Comp.


3 Star

– 115/60/1

– 5.2 amps
– 1/5 hp
– 3 Glass doors
– 4 Epoxy coated shelves
– Fluorescent lighting
– Warranty: 3 yr P/L & 5 Comp.
Copyright © 2011. All Rights Reserved.

Short Order | What's Cookin'

A Restaurant Equipment Blog for the Enhanced Professional Kitchen

View ShortOrder's Product Lines

Vulcan Ranges
Scotsman Ice Machines

Low Price Guarantee is committed to being the low price leader. Not only will we meet, but we'll beat any legitimate advertised price from a competing food service equipment dealer for any item in our inventory. We will gladly refund 110% of the difference on an identical item from another dealer (including all freight charges.) Contact us at 800-211-0282 if you feel you have located an item that is priced lower than

We beat any price